Thank you for choosing khpkansascity.com. We want every customer to be satisfied with their purchase. If you are not satisfied with the items you received, you may request a return and refund in accordance with the policy below.

  1. Return Period

khpkansascity.com accepts return requests for eligible items. Customers must submit a return request within 30 days of receiving the merchandise; requests made after this period may not be accepted.

  1. Return Requirements

To ensure smooth processing, returned items must meet the following conditions:

The return request must be submitted within the eligible return period;
Items must be unused, and—to the extent possible—returned with original packaging, accessories, and related items intact;
Items must be free from damage caused by misuse, mishandling, or improper storage;
Customers must contact us in advance to obtain return instructions; items sent back without prior confirmation may not be processed in a timely manner.

  1. Return Process

To request a return, please contact us via our customer service email, providing your order details and the reason for the return. Once we confirm your request, we will provide you with further instructions.

Return Address:

KHP KANSAS CITY LLC
1705 VILLAGE WEST PKWY
KANSAS CITY, KS 66109
United States

Please ship the items to the provided address and retain valid proof of shipment for your records.

  1. Refund Processing Time

We will begin processing your refund once we have received and inspected the returned items.

Refund processing time: Approximately 3 business days.

Once the refund is processed, the time it takes for funds to appear in your account may vary depending on your payment method and the processing speed of your bank or credit card issuer.

  1. Product Issues and Incorrect Orders

If the items you receive have quality issues, were damaged during shipping, or do not match your order details, please contact us promptly with relevant photos or order information. We will assist in resolving the issue based on the specific circumstances.

  1. Order Cancellation

If you need to cancel an order, please contact us as soon as possible. Once an order has entered the shipping process, it may no longer be possible to cancel it; in such cases, you may apply for a return after receiving the items. 7. Contact Us

If you have any questions regarding our refund policy or return process, please contact us:

Company Name:
KHP KANSAS CITY LLC

Customer Service Email:
[email protected]

Thank you for choosing khpkansascity.com; we remain committed to providing you with reliable products and services.